Terms and Conditions of Prachi Laboratory
Effective Date: October 1, 2025
Welcome to Prachi Laboratory! These Terms and Conditions govern your use of our website, mobile app, and services (collectively referred to as "Services"). By accessing or using our Services, you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, do not use our Services.
By using or accessing any part of Prachi Laboratory’s Services, you agree to these Terms and Conditions and any additional policies, terms, or guidelines that may be posted by us on our website or app. These Terms may be updated from time to time, and you agree to review them periodically for any changes.
Prachi Laboratory provides health checkups, medical services, and related offerings at affordable prices. Services include, but are not limited to:
Health checkup bookings
Medical tests and results
Telemedicine consultations
Other health-related services
We strive to ensure that our services are of the highest quality, but we cannot guarantee specific outcomes.
You must be at least 18 years old to use our Services. By agreeing to these Terms, you represent and warrant that you are 18 years or older, or that you are using the Services under the supervision of a legal guardian.
To use certain features of our Services, you may be required to register an account. When creating an account, you agree to provide accurate, complete, and up-to-date information, including your name, contact details, and health-related information as required.
You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. If you believe that your account has been compromised, you must notify us immediately.
By using our Services, you agree to:
Use our Services only for lawful purposes and in accordance with these Terms.
Not engage in any activity that disrupts or interferes with the functioning of our Services.
Not transmit any viruses, malware, or harmful code through our website or app.
Not impersonate any person or entity or misrepresent your affiliation with any person or entity.
Follow all applicable laws, including health regulations, when using our Services.
Pricing: Our Services are offered at affordable prices, which may vary depending on the type of service you request. Prices are listed on our website or app at the time of booking or purchase.
Payment: We use third-party payment processors to handle all transactions. By using our Services, you agree to provide valid payment information and authorize us to charge you for any fees incurred.
All fees are non-refundable unless otherwise specified, and we reserve the right to change our pricing at any time without prior notice.
Medical Disclaimer: While Prachi Laboratory provides health checkups, medical services, and advice, it is important to understand that our services do not replace professional medical advice, diagnosis, or treatment. Always consult your doctor or another qualified health provider for medical concerns.
Health Data: By using our Services, you consent to the collection, use, and processing of your health-related information as outlined in our Privacy Policy.
Accuracy of Information: You are responsible for providing accurate and truthful health information. Prachi Laboratory is not liable for any misdiagnoses or errors resulting from incorrect or incomplete information.
If you use location-based services, you consent to our collection and use of location data as outlined in our Privacy Policy. You can manage your location settings through your device’s privacy settings.
We reserve the right to suspend or terminate your access to our Services at our discretion, without notice, for any reason, including but not limited to:
Violation of these Terms and Conditions
Engaging in fraudulent or illegal activities
Failure to make payments for services rendered
You may also terminate your account at any time by contacting us.
All content provided through our Services, including text, images, logos, software, and other materials, is the property of Prachi Laboratory or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use our Services for personal, non-commercial purposes only. You may not copy, modify, distribute, or otherwise exploit any content without our express written permission.
To the fullest extent permitted by law, Prachi Laboratory shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our Services, including but not limited to:
Medical errors or omissions
Loss of data or information
Financial loss or damages
Our total liability to you for any claim arising from the use of our Services is limited to the amount paid by you for the specific service at issue.
You agree to indemnify and hold harmless Prachi Laboratory, its affiliates, employees, officers, and agents from any claims, damages, or expenses (including legal fees) arising out of your use of our Services, violation of these Terms, or infringement of any third-party rights.
Our Services may contain links to third-party websites or services that are not owned or controlled by Prachi Laboratory. We are not responsible for the content, privacy practices, or policies of any third-party sites. You access these third-party sites at your own risk.
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and health information. Please review our Privacy Policy to understand our practices.
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review these Terms periodically to stay informed about how we are protecting your information and services.
These Terms and Conditions shall be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law principles. Any disputes or claims arising out of or in connection with these Terms shall be resolved through binding arbitration or in a court of competent jurisdiction located in [location of choice].
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Prachi Laboratory
Email: support@prachilaboratory.com
